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Description

As a company operating in the advertising industry for over ten years, we can boast of having a highly professional graphic team.

To ensure your satisfaction, we prepare designs with unlimited corrections, which guarantees you will be happy with the final result.

To prepare the design, we ask you to place an order for the selected service and send the materials and guidelines, which can be attached in the comments section during the ordering process or sent by email to the address visible in the page header. If the large file size prevents sending by email, you can use any external file transfer system (e.g., WeTransfer). If the final product order has not yet been placed, please also send information about the system to which the order refers.

Notes:

  • Please try to send logos in vector formats such as: ".eps", ".svg", ".ai", ".pdf" or, as a last resort, ".cdr";
  • The ".pdf" format may or may not consist of vector elements, so it is advisable to check the file before sending it;
  • In some products, even if a vector logo is not available, a high-resolution raster logo can be used;
  • Photos sent and other additional materials must have a resolution appropriate to the format of the requested product; after delivery, they will be checked for quality and, in case of issues, you will be informed about the need to use other graphics;
  • If you have examples of similar products that we should take as a reference, please also send them; sketches and additional information that facilitate understanding the customer's expectations are also appreciated.

The waiting time to send the first design preview for customer approval is usually 1 to 2 business days from the delivery of all necessary materials and payment of design costs. In some products, especially during periods of high demand in the graphic department, this period may be slightly extended.

Product features

FAQ

How long does delivery take?

The shipping time of each product is shown on its page. Parcels within the European Union are delivered by courier within 3–7 business days.

How much does shipping cost?

The courier cost depends on the size groups of the products in your cart and is shown before you place the order. We work with DHL, DPD and UPS.

Can you design the artwork?

Yes. For many products you can add the graphic design as an option. Print-ready files can be sent after ordering to [email protected] — files over 20 MB via WeTransfer.

Which payment methods are available?

Bank transfer / proforma invoice. All available methods are shown at checkout.

Do you issue VAT invoices?

Yes. Choose the customer type “Company” or “Institution” at checkout and enter your VAT ID — the invoice is issued to the order details.

Didn’t find your answer? Call or write to us: +48 731 89 15 55 · [email protected]

Customer ratings

Leave a review!

Share your experiences with other customers.


4 reviews

4 March 2020 12:00

Janek

Projekt pierwsza klasa, zamówiony do ścianki oczywiście…

Projekt pierwsza klasa, zamówiony do ścianki oczywiście. Kontakt na każdym etapie. Polecam i pozdrawiam.

25 February 2020 12:00

Juliusz

Szybka i bezproblemowa realizacja. Materiały przesłałam na…

Szybka i bezproblemowa realizacja. Materiały przesłałam na e-mail, bo coś mi nie działało. Zero problemów. Pozdrawiam.

11 January 2019 12:00

RETIO

@Henryk Zakrzewski – Cieszymy się że jest Pan zadowolony z…

@Henryk Zakrzewski – Cieszymy się że jest Pan zadowolony z zakupu ścianki. Mamy nadzieję, że zawartość paczki nie uległa żadnym uszkodzeniom, a gdyby tak było prosimy o kontakt.

10 January 2019 12:00

Henryk Zakrzewski

Zamówiłem projekt, trochę czekałem ale się doczekałem i…

Zamówiłem projekt, trochę czekałem ale się doczekałem i jestem zadowolony. Ścianka zakupiona świetna, szkoda że kurier tak traktował paczkę jak trakował, ale to już nie wasza wina. Będe was polecał!

What our customers say on Google

4.9 / 5 · 373 reviews

  • Joanna Szwant22 May 2026

    ★★★★★

    I'm satisfied with the collaboration; the ordered product – a wall – was delivered expedited. What could be improved is the ability to contact the company outside of office hours (i.e., after 5:00 PM), for example, extending the chat support into the…

  • Mateusz Marszałek18 Nov 2025

    ★★★★★

    I've used Retio's services many times. Delivery is always on time, the workmanship is top-notch, and the communication and advice are impeccable. I highly recommend working with Retio!

  • Ewa6 Jun 2025

    ★★★★★

    Super

  • Yvonne Heichel2 Oct 2023

    ★★★★★

    Really nice contact and great product for an awesome price! Would definitely buy there again! Highly recommendation!!!